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Contact & Sign-up Information

Existing Customer?

If you are an existing customer and need product support, please open a Help Desk ticket or refer to the FAQs section below for more information.

New Customer?

If you are wishing to learn more about our Warehouse Management solution, then the first step is to contact us. Once we hear from you, our professional sales team can answer all your questions and provide you with real-world demonstrations.

Decide how you wish to contact us:

  • Use the form available through the Contact Us link
  • Email us by clicking here: Email Us
  • Call us at +1 (970) 256-1616 and choosing Option 1

Once enrolled, we will provide you a URL and login information along with assistance to ensure that you are off to a great start. Feel free to view our User Guides and Videos section to learn more about MoversSuite Warehouse and what it can do for your business.

Frequently Asked Questions

How do I get my company signed up for MoversSuite Warehouse?

Simply contact us through either email, phone, or by using the Contact Us form and our professional team of warehouse management specialists will get you off to a great start.

What technology is utilized to develop MoversSuite Warehouse?

MoversSuite Warehouse is a cloud-based software application that runs on top of Microsoft Azure Cloud Solutions. It is a multi-tenant solution providing subdomains for each tenant you wish to establish and is accessible from any device and is tablet ready.

Is MoversSuite Warehouse safe and secure?

Yes! MoversSuite Warehouse provides many safeguards to ensure your data is secured. Some of these safeguards include the following:

  • Hosted on the Microsoft Azure Cloud Solution with their top-of-the-industry compliance and privacy certifications. Read more.
  • OWASP Top 10 Security Compliant. Read more.
  • Automated, continuous backups
How many warehouse companies can I establish?

You can establish any number of unique companies and as many warehouses within each company as needed. Each company will have its own unique tenant identifier and unique URL for safe and secure access.

Does MoversSuite Warehouse support companies working internationally?

MoversSuite Warehouse does not provide support for international warehousing at this time. Look for this feature being added in an upcoming release.

Can my customers see information regarding their items?

Yes. You can provide user access scalable to fit any need. So, if you wish to have your customers view their inbound and outbound transactions, you can provide them with user access with just enough privileges to view their content. You can also set up your customers to schedule transactions and update inventory, as well.

Is there a recommended browser for MoversSuite Warehouse?

Recommended browsers for MoversSuite Warehouse include the following:

  • Google Chrome (latest stable version)
  • Mozilla Firefox (latest stable version)
  • Microsoft Edge (latest stable version)
  • Safari on iPad
How often are MoversSuite Warehouse features and functionality updated?

New features and updates occur monthly through a continuously integrated release cycle. You can read about recently added features and updates through our Release History section (below).

Are there any great features anticipated in future releases of MoversSuite Warehouse?

Yes. We anticipate the following features being added in upcoming releases: (check back often)

What is your Privacy Policy?

Please view our Privacy Policy page.

User Guides & Videos

Quick Start Guide
    Utilize the following videos to assist you in designing, implementing, and using MoversSuite Warehouse.
Overview of MoversSuite Warehouse
MSWhse - MoversSuite Warehouse

Release History

April 10, 2020
SUMMARY:

The main goal of this release is to provide the users of the application with the possibility to upload a photo on the inventory item level and view the corresponding photo on the inbound and outbound transactions. Also, this release will aim to improve the usability of the application.

IMPROVEMENTS:

Outbound FIFO by Expiration Date Restriction: the users need to first take out the items with the earliest expiration date.

Salesperson Field: it is now possible to assign a Salesperson on each Customer level. The feature is integrated on the Customer level, on the Customers Import and on the Export to Excel of the Invoice History.

Inactive Customer: it is now possible to deactivate a customer which no longer has storage or weight available in any warehouse. By default, the created customers are active. The customer will still be available in reports

Upload Item Picture: each Item No can now have an image attached to it. The image is visible on the Item No level and on Inbound and Outbound transaction.

Item Name field: a new field is integrated on the Item level to allow the users to input the name of each item.

Item Photo Gallery: a gallery is available on the Inbound and Outbound level to give the users the possibility to select an item no based on the associated photo.

Soft Delete of Inbound/Outbound transactions: it is now possible to delete an inbound/outbound transaction created by mistake/no longer in scope. The delete transactions are displayed on the Completed column of the transactions board and have a distinct icon. They are also visible on the Transactions Report.

March 19, 2020
Summary:
The main goal of this acceptance deploy is to test the expiration date restriction in outbound transactions, move location vaults/pallets/locations which were empty until included in receiving inbound, the integration of the salesperson field on the customer level and customers import and the inactivation of the customers.
Improvements:
Move Location > Exclude Locations/Vaults/Pallets from Move From/Inventory Report by Location that are in inbound receiving status: For Locations/Vaults/Pallets that were initially empty and included for the first time on inbound receiving transactions, these are excluded from the Move Location (Move From) transactions and Inventory Report by Location until the inbound transaction is completed. Outbound > FIFO Item No - Expiration Restriction: The Item No's quantities with an earlier expiration date must be taken out before the quantities with a later expiration date. Customers Import > Add the Salesperson field: The Salesperson is the person who signed a contract with a new customer for the warehouse/moving company. This person can now be added/viewed on the Customer level. Customers > Add the Salesperson field: Same as above. Customers > Inactivate a Customer: Customers with no storage or weight available in a warehouse can now be inactivated. Billing will still be processed for these customers if there are transactions in the month of the inactivation. Customers Table > Check-box for Inactive Customers: A new filter is integrated on the Customers table in order to view the inactive ones. By default, the active ones are displayed. Stock Import - Validation for Inactive Customer: Stock cannot be imported for inactive customers.
January 30, 2020
Move Location Changes:
The Change Vault Location and Change Pallet Location functionalities are integrated and available if there are any vaults/pallets on a location when doing a Move Location Transaction
Inventory Report by Location Search:
Search on the information displayed on the report
Receiving Inbound/Stock - Item No with Pallet UOM:
The Item No's with Pallet UOM can only have a quantity of 1 for Transaction Item Location They can only be assigned on Empty Pallets Nothing else can be assigned on those Pallets until they become EMPTY again
January 16, 2020
Summary
The main goal of this acceptance deploy was to release the Search on the elements displayed on reports (Transactions, Inventory and FIFO Inventory), Export the list of Vaults and Pallets from the Warehouse level and see the status (EMPTY/IN USE) of the vaults/pallets in the application's transactions.
Improvements:
  • Search on the Transaction Report - based on everything displayed on the UI
  • Search on the FIFO Inventory/Inventory Report - based on everything displayed on the UI Export the list of the available vaults/pallets for each warehouse in an Excel spreadsheet See the status (EMPTY/IN USE) for the pallets and vaults in all the transactions in the application
    February 3, 2020
    Summary
    The main goal of this Acceptance Release is to deploy the next functionalities in scope for the Item No with Pallet UOM EPIC.
    Improvements:
    Inbound/Stock - Item No with Pallet UOM Changes Stock Import -> Item No with Pallet UOM Adjustments > Item No with Pallet UOM Move Quantity > Item No with Pallet UOM Move Location > Item No with Pallet UOM + Change Vault/Pallet Location Changes